1. Introduction
VYNK LIMITED provides digital ordering, digital menu access, customer engagement, and venue growth solutions for restaurants, lounges, bars, cafes, hotels, and other hospitality businesses. The website located at vynk.ng is used to present information about our business, products, services, merchant use cases, and contact channels for cooperation or support.
This Privacy Policy describes how information may be collected, used, stored, and protected when you visit this website or contact us through the communication channels provided on it.
2. Information We Collect
We may collect information that you voluntarily provide when you contact VYNK LIMITED by email, phone, or other business inquiry channels connected to this website. Depending on the nature of your inquiry, this information may include your name, business name, venue type, city, email address, phone number, and the details you share about your interest in our products or services.
We may also receive limited technical information associated with standard website access, such as browser type, device type, referring page information, approximate access time, and basic server log details where such information is made available by our website infrastructure.
3. How We Use Information
Information collected through this website may be used for legitimate business purposes connected to VYNK LIMITED's operations. These purposes may include responding to requests, assessing merchant cooperation opportunities, following up on onboarding conversations, providing support, explaining our products, and maintaining reasonable records of business communications.
We may also use information to better understand the kinds of businesses interested in VYNK services, including online ordering, digital menu access, and venue engagement solutions, so that we can communicate more effectively with prospective partners and customers.
4. Merchant Inquiries and Business Communications
If you contact us regarding merchant cooperation or venue onboarding, we may review the information you submit in order to understand your business needs, determine whether our services are suitable for your venue, and continue communication about possible next steps. This may include reviewing your venue category, location, operational goals, and the products you are interested in adopting.
5. Website Links and External Pages
This website may link to other destinations, including menu.vynk.ng and individual merchant menu pages, for product demonstration, service explanation, or merchant visibility purposes. When you leave vynk.ng and visit an external page, that page may apply its own privacy policy, operational rules, and terms of use. We encourage you to review those policies separately.
6. Information Sharing
VYNK LIMITED does not sell personal information collected through this website. We may share information internally, or with service providers acting on our behalf, where reasonably necessary to support website operations, maintain communications, manage business inquiries, or facilitate legitimate operational and administrative functions. Any such sharing is limited to what is reasonably required for those purposes.
7. Retention of Information
We retain inquiry information and business contact records for as long as reasonably necessary to respond to requests, evaluate partnerships, maintain continuity in business discussions, support operations, and satisfy any legal or administrative requirements that may apply. The exact retention period may vary depending on the nature of the inquiry and whether an ongoing business relationship exists.
8. Data Security
VYNK LIMITED takes reasonable steps to protect information from unauthorized access, misuse, alteration, or disclosure. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure, and we cannot guarantee absolute security in all circumstances.
9. Your Choices and Requests
You may choose not to provide information to us, but doing so may limit our ability to respond effectively to your inquiry or assess a merchant cooperation request. If you would like to request an update, correction, or deletion of business contact information you previously submitted, you may contact us using the details provided below.
10. Changes to This Policy
VYNK LIMITED may update this Privacy Policy from time to time to reflect changes in website content, business operations, service structure, or legal requirements. When updates are made, the revised policy may be posted on this page together with an updated effective date.
11. Contact Us
If you have questions, concerns, or requests relating to this Privacy Policy, please contact:
VYNK LIMITED
OLAOLUWA STREET, OJODU NO.19 B, Lagos, Nigeria
Email: sales@vynk.ng
Phone: +234 707 276 0544